Purpose & Overview
MudahHosting.com is committed to providing reliable, high-performance shared hosting to all our customers. Our plans are advertised as offering Unlimited Bandwidth â meaning we do not impose a fixed, hard-capped monthly bandwidth quota under normal usage conditions.
However, shared hosting operates on a shared server environment where all customers share physical resources including CPU, RAM, disk I/O, and network bandwidth. This Fair Usage Policy (FUP) exists to ensure that no single account consumes resources â including disk storage â to a degree that negatively impacts other customers on the same server.
This policy supplements our existing Terms of Service (TOS) and applies to all shared hosting plans offered by MudahHosting.com.
What "Unlimited" Means
- No fixed monthly bandwidth cap upfront
- No automatic suspension at a bandwidth threshold
- No overage charges for normal traffic growth
- Freedom to grow your website traffic
- Consuming bandwidth that disrupts others
- Using hosting as a CDN or file distribution platform
- Running scripts generating abnormally high traffic
- Using the account as a media streaming service
- Unlimited disk storage â a 100 GB storage limit applies
Fair Usage Thresholds
While we do not enforce a hard limit on bandwidth, accounts consistently exceeding the following thresholds may be flagged for review. The disk storage limit is a hard limit that applies to all accounts.
| Metric | Indicative Threshold | Review Action |
|---|---|---|
| Monthly Bandwidth | 200 GB / month | Throttling may be applied |
| Daily Bandwidth | 10 GB / day | Throttling may be applied |
| Hourly Bandwidth Spike | 2 GB / hour sustained | Throttling may be applied |
| Concurrent Connections | Excessive per server norms | Rate limiting applied | Disk Storage (all files) | 100 GB total | Warning â suspension |
Bandwidth thresholds are indicative and not absolute. The 100 GB disk storage limit is a hard cap applied to all shared hosting accounts. MudahHosting reserves the right to review any account showing abnormal usage patterns.
Disk Storage Limit
All shared hosting accounts at MudahHosting.com are subject to a maximum disk storage allocation of 100 GB. This limit applies to the total of all content stored under your cPanel account, including:
- Website files (HTML, PHP, images, videos, documents, and all other file types)
- Databases (MySQL / MariaDB)
- Email accounts and stored messages (including spam/junk folders)
- Backups stored within your hosting account (e.g. cPanel backups, plugin-generated backups)
- Log files and temporary files not automatically purged
- Files in subdirectories, addon domains, subdomains, and parked domains
Why this limit exists â Disk space is a finite shared resource. Accounts hoarding large volumes of unused files, accumulated backups, or bulk media directly impact disk I/O performance for all users on the same server.
- Active website files and databases
- Email within reasonable per-mailbox limits
- One recent cPanel backup kept temporarily
- Log files within automated rotation schedules
- Accumulated stale backups never downloaded
- Bulk video/media libraries not served via CDN
- Inactive file archives or dump collections
- Using hosting as personal cloud storage
Accounts approaching 80 GB will receive an automated warning email. Accounts reaching 100 GB will be locked from uploading new files until usage is reduced. Accounts that remain over the limit after 7 days without response may be suspended. See Section 6 for the full enforcement process.
Customers with legitimate high-storage needs (e.g. large e-commerce product libraries) are encouraged to contact us to discuss VPS or dedicated hosting options with higher storage allocations.
Prohibited High-Bandwidth & High-Storage Use Cases
The following use cases are considered inconsistent with shared hosting and are prohibited regardless of bandwidth or storage consumed:
- Video streaming websites or services (YouTube-style, live streaming, etc.)
- Large-scale file hosting, sharing platforms, or download portals
- Image hosting services open to the general public
- Torrent seeding, peer-to-peer file distribution, or mirror sites
- Backup storage services or using your hosting as a personal or business cloud storage platform
- Serving large binary files (videos, ISOs, large archives) directly from your hosting account
- Storing bulk media files not actively served to website visitors
- Cryptocurrency mining or any bandwidth-intensive background process
- Running bots, scrapers, or automation scripts generating high outbound traffic
Customers with legitimate business needs in these categories should contact us to discuss dedicated or VPS hosting options better suited for such workloads.
Enforcement & Action Steps
MudahHosting follows a tiered approach when addressing accounts that exceed fair usage thresholds for bandwidth or disk storage. We aim to notify and assist customers before taking restrictive action.
â ī¸ In cases of severe abuse (malware, DDoS, spam, or wilful storage abuse), MudahHosting reserves the right to skip directly to suspension or termination as outlined in our Terms of Service.
How to Appeal or Seek Assistance
If your account has been throttled, upload-locked, or suspended under this policy and you believe it was done in error, or if you require assistance reducing your resource usage, please contact our support team. We are happy to help identify the source of high usage and provide optimisation guidance.
Legitimate High-Traffic & High-Storage Websites
If your website genuinely attracts high traffic or requires significant storage, we encourage the following optimisations to stay within fair usage on a shared plan:
Policy Updates
MudahHosting reserves the right to update this Fair Usage Policy at any time. Changes will be published at mudahhosting.com/fair-usage-policy and customers will be notified via email where material changes are made.
Continued use of MudahHosting services after any update constitutes acceptance of the revised policy. This FUP forms part of and must be read together with MudahHosting's Terms of Service. In the event of any conflict, the TOS shall prevail.
Contact Us
Have a question about this policy or your account's usage? We're here to help.